Privacy Policy
Last updated: [DATE]
The short version: we collect what we need to run RinkCoach: your account, your practice content and your subscription status. We don’t sell your data, we don’t show ads, and we don’t ask for player personal information.
Who we are
RinkCoach is operated by [COMPANY LEGAL NAME] (“RinkCoach”, “we”, “us”), [BUSINESS ADDRESS]. This policy explains what information we collect through the RinkCoach app for iPhone and iPad and the website rinkcoach.app (together, the “Service”), and how we use it. Questions: support@rinkcoach.app.
Who RinkCoach is for
RinkCoach is a tool for adult coaches, team staff and hockey association administrators. It is not directed to children, and we do not knowingly collect personal information from children under 13 (or the minimum age in your country). If you believe a child has given us personal information, contact us and we will delete it.
Information we collect
| What | Examples | Why |
|---|---|---|
| Account information | Name and email address from Sign in with Apple or an email sign-in link. If you use Apple’s “Hide My Email”, we only see the relay address. | To create your account, sync your content across your devices, and contact you about the Service. |
| Your coaching content | Teams (name, age group, practice length), practice plans, drills you create or edit, practice sessions, and post-practice feedback and notes. | To provide the app’s features, including generating practice plans from your feedback. |
| Optional roster | Player first name and jersey number only, if you choose to add a roster. | To show your roster in the app. We never ask for last names, birthdates, photos or contact details for players. |
| Subscription status | Whether you have an active trial or subscription, the product, and renewal and expiry dates. We do not receive your payment card details. Apple handles payment. | To unlock the app for subscribers. |
| Association membership | The association you joined with an invite code, and whether your seat is active. Association administrators may see that you have joined. | To give you access under your association’s license. |
| Support messages | Anything you send us by email or the association contact form. | To answer you. |
| Diagnostics | [DESCRIBE, or delete this row: e.g. crash reports and anonymous performance data shared through Apple if you opted in on your device.] | To find and fix problems. |
Website: rinkcoach.app is hosted by Cloudflare. Cloudflare processes standard request data (such as IP address and browser type) to deliver and protect the site. The association inquiry form uses Cloudflare Turnstile to filter out bots; Turnstile checks signals from your browser and does not use them for advertising. What you enter in the form is emailed to us so we can reply, and is not stored on the website.[If you add website analytics, name the provider here and say whether it uses cookies.]
Most of the app works offline. Content you create is stored on your device and, when you’re signed in and online, synced to our servers so it’s available on your other devices.
What we don’t do
- We don’t sell or rent your personal information.
- We don’t show ads or share your information with advertisers or data brokers.
- We don’t track you across other companies’ apps or websites.
Service providers we use
We share information only with providers that help us run the Service, under contracts that limit how they can use it:
- Apple: App Store distribution, Sign in with Apple, and subscription payments.
- RevenueCat: verifies App Store purchases and tracks subscription status.
- Supabase: account sign-in and database hosting for synced content.
- Cloudflare: website hosting, bot protection on the inquiry form (Turnstile), and delivering inquiry emails to us.
- [Email provider, payment processor for association invoices (e.g. Stripe), analytics or crash reporting, if used.]
We may also disclose information if required by law, to protect the rights and safety of our users or others, or as part of a merger or sale of the business (in which case this policy will continue to apply to your information).
How long we keep it
We keep your account and content while your account exists, including after a subscription ends, so it’s there if you come back. When you delete your account, we delete your account information and synced content from our active systems within [30] days, and from backups within [90] days, except where we must keep records (for example, for tax or accounting).
Your choices and rights
- Access and correction: view and edit your content in the app at any time.
- Deletion: delete your account in the app under [Settings › Account › Delete account], or email us.
- Export: email us for a copy of your information.
- Subscriptions: manage or cancel in your Apple ID settings.
Depending on where you live (for example, the EU, UK, or U.S. states such as California), you may have additional rights to access, correct, delete or port your information, or to object to or restrict certain processing. To exercise them, email support@rinkcoach.app. We won’t treat you differently for using your rights.[If you serve EU/UK users: add the legal bases for processing (contract, legitimate interests, consent) and your EU/UK representative if required.]
Security
We use encryption in transit, access controls, and reputable infrastructure providers to protect your information. No system is perfectly secure, but we work to protect your data and will notify you of a breach as required by law.
International transfers
We’re based in [COUNTRY] and our providers may process information in the United States and other countries. Where required, we use appropriate safeguards for these transfers.
Changes to this policy
If we make material changes, we’ll update the date above and let you know in the app or by email before they take effect.
Contact
[COMPANY LEGAL NAME]
[BUSINESS ADDRESS]
support@rinkcoach.app